GET IN TOUCH

We love our customers. Feel free to call us anytime. We are available via email, live chat or phone.

Customer Service

Phone +919074564253
Email merchandoglobal@gmail.com
Monday-Friday 9:00am - 7:00pm IST

For questions regarding our products and services, you are also welcome to contact us by filling out the form below.

COME BY & SAY HI

Merchando Global

Merchandoglobal llp

Trivandrum

How can I place an order?

To place an order, simply browse our website, select the desired products, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.
What are your shipping options and delivery times?

We offer standard and expedited shipping options. Delivery times vary depending on your location and chosen shipping method.
Do you ship internationally?

Yes, we ship internationally to many countries. Additional charges may apply for international shipping.
What is your return policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, you may return it within 3 Days for a refund or exchange.
How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
Do you offer wholesale or bulk discounts?

Yes, we offer wholesale pricing and bulk discounts for large orders. Please contact our customer service team for more information.
What if my item arrives damaged or defective?

If your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund as necessary.
Can I cancel or modify my order?

Orders can be canceled or modified within a certain time frame before shipment. Please contact us as soon as possible if you need to make changes to your order.
How can I contact customer support?

You can reach our customer support team via email, phone, or live chat. Visit our Contact Us page for more information.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.